Returns & Exchanges

At LPGJets, we want you to be completely satisfied with your home gas components, which is why we offer a 30-day return policy for all unused and unopened items. If your jet or conversion kit isn't the perfect fit, we are here to help you find the right solution for your appliance.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the specific part details to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the unused items in their original protective packaging to prevent damage during transit, ensuring all seals remain intact.

• 3.
  Ship the Item

  Affix your return label and ship the package via your preferred carrier, keeping the tracking number for your records until delivery is confirmed.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the parts are in original condition, your refund will be processed to your original payment method within 5-7 business days.